menu
Oh.
Crap.

In a crisis, if you can't make it better, then don't make it worse.

In a crisis, if you can't make it better, then don't make it worse.

  • Scenario

    A nonprofit’s employee is accused of sexually harassing interns and college-age volunteers...

  • Scenario

    The FDA pegs a restaurant chain as the cause of a multi-state outbreak of food poisoning...

  • Scenario

    Activists accuse a fruit producer of underpaying migrant workers, generating an internet backlash and calls for a national boycott...

These are all situations that require urgent action and immediate communications. The media won’t wait for long, and social media won’t wait for anybody. Your employees, customers, investors, donors and volunteers all need to understand what’s happening, and they need to hear it from you first – not the media.


If you can’t organize your communications quickly and accurately, then you’ve already lost.

Libba Letton helps her clients navigate crucial communications issues, from the merely awkward to the most severe crisis. She helps communicate information that may be difficult to share, from layoffs to lawsuits to late products. Libba takes the pressure off her clients so they can focus on moving their organization forward.

Get Started
Read The Feed